Great people at the Hearing Center of Asheville had an emergency situation they worked me in and are taking great care of me. I highly recommend them. And something so precious as your hearing is at stake.
Winslow JonesMarch 26, 2019
I had wonderful visit to the Hearing Center when I came frustrated and discouraged with the fact that i was missing conversation pieces when visiting with friends in a group. I thought I only had an appointment for a check on the aid and a cleaning. When I voiced my frustration, a wonderful thing happened, the hearing aids left for a few moments, returned tuned up and I was in the hearing world again. What a wonderful relief. thank you!!!
Gayle FlickingerMarch 30, 2019
My experience with Dr. Hamilton was awesome. He thoroughly explained every part of the hearing exam as well as the results, gave my options as to what to expect moving forward. Gentle, compassionate, smart are words that come to mind. The office staff was very pleasant and accommodating. Many thumbs up and highly recommended!👍👍👍👍👍
Bunderlai Souto-DunhamMarch 20, 2019
A pleasure to visit an efficient, well run office with staff that are committed to excellent care and a first class patient experience.
58spdstrMay 12, 2021
Love The Hearing Aid Center. Always on time for my appointment. Very helpful and explain everything well. Always ready to help whenever I have a problem with my hearing aids.
Sharon WoodOctober 12, 2021
As usual had a great visit at the Hearing Center. And thanks to Dr. Chis for getting my app working on my cell. Merry Christmas to the whole office.
Ed TurleyDecember 19, 2019
If you need help with hearing gaids..this is the place to go. My experiences have been thorough, helpful and everyone has been very kind and accommodating. Dr Hadden is very knowledgeable and took time to explain everything. I recently purchased a new cell phone and a tech helped me sync to the new device.
Amy KasdorfOctober 19, 2021
My 5 year old Phonak Audeo B90 broke the wire between the hearing aid and the RIC. After calling first, I was invited to drop of the hearing aid for repair at my convenience that same afternoon. They replaced the RIC with a new one and cleaned the hearing aid on the spot for a nominal fee and returned it to me working better than it had before. The Hearing Aid Center is friendly, professional and blessed with a highly competent staff. I purchased these B90's from the Hearing Aid Center and I will purchase my next set from them when they no longer work for me.
John McHenryOctober 6, 2021
Initial visit for test. Dr. Potter was very thorough during the interview in order to understand my lifestyle and needs and to explain the results of the test. I addition he outlined what services are provided after purchase including the trial period. I am looking forward to my fitting.
John WoodMay 1, 2019
Dr. Hamilton is professional, thorough, knowledgeable, and courteous as are all the members of the staff. Their offices are pleasant and inviting. I couldn't be more pleased that I chose the Hearing Center!
Jean Ann WheelockSeptember 10, 2019
Always friendly and helpful. They get you in usually a few min. Before your appt. Time. They are so sweet
Cheryl CritcherJune 14, 2023
My recent experience with The Hearing Center of Asheville, was exceptionally positive in every way. Dr. Xavier Potter and his staff were most personable, compassionate, and at the same time very professional. Dr. Potter is a knowledgeable audiologist who is able to give explanations on a level the patient can understand. All of my questions were answered thoroughly. The two week trial period of wearing the hearing aids was a blessing and confirmed for me the rightness of the choice of hearing aids. The entire experience was not only helpful and the solution to my hearing problems, but was pleasant. I highly recommend the The Hearing Center for anyone who is searching for solutions to hearing problems. Ellen Johnson
Karen JohnsonDecember 11, 2019
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Great Service. I can actually hear stuff like the TV without blowing everybody away. Than you all.
I wanted to tell you that your care for me was truly great – Dr. Hamilton’s patience, Barbara’s good instructions, the office women always cheerful and welcoming.
While I did decide to not continue with the use of hearing aids at this time, I hope you will keep my records - - - because I would like to return at a later date once my other health issues are in better shape. Hopefully I will get to a time when I too can be patient---and be able to work with you to see if the noise levels I could not handle could be tweaked so as to no longer present a problem for me.
In the meantime, I wanted to say thank you for the work you did with me and say I would gladly give you the whole five stars for your help. The hearing aids were a great choice for me, however, the timing and learning curve while I am in other therapy was not.
I was not satisfied with my previous hearing aids that I purchased somewhere else. Dr. Hamilton has been great in helping me pick out my hearing aids and adjusting them to my needs. The staff is wonderful. Their warranty and service is great.
I was eager to acquire a new hearing aid to replace the one I had lost and made an appointment with the Hearing Center to see an Audiologist.
My appointment with Dr. Potter was EXCELLENT. He was obviously very knowledgeable in his profession ----discussing details of various makes of hearing aids vis a vis their ability to meet my needs, etc.
At that point I informed Dr. Potter that I will be moving far away from Asheville in one month and I expressed my concern as to being fitted and buying in Asheville and almost immediately leaving Asheville. Dr. Potter then continued in his quiet knowledgeable and thoughtful manner to address the concern I had expressed and, in summary, gave reasons for his belief that it would be best for me to enter the care of an Audiologist in my new home and make my purchase in that new place.
I am so grateful for Dr. Potter's sincere effort to advise me frankly and carefully. Dr. Potter is not only a fine Audiologist--he is also a man of integrity and concern for his patients.
While we were on vacation, my left hearing aid stopped working. On return, I called the Hearing Center and was able to come to the walk-in clinic today. Barbara discovered the problem fast, fixed it, and showed me how to do it myself if it happens again.
Everyone here is great. Much better than the audiologist I had before.
I found the Hearing Center to be a place you could trust, and Dr. Hadden worked very patiently with me. She was very caring in helping me to get the very best results in getting hearing aids. She also followed up to be sure I knew what to do in maintaining the best experience possible. I am sure they will help me if I have any problem with my hearing aids.
Dr. Hamilton was patient and caring in checking out my present condition and use of my hearing aids. He always helps with any questions I have, and always checks and this time replaced the wires on my aids. He is very competent in his field and I would recommend him to anyone. He is friendly and very comfortable to be with. I have been completely satisfied with him and his practice in superior care.
Thank you Ms. Dawson. It's always great to see you!
I have been wearing hearing aids for over 25 years and been to MANY Audiologists. Chris Hamilton is one of the best. Not pushy at all. He is the most detail orientated, patient person I know. I have had many issues with my hearing loss and told him from the very beginning that fitting me with hearing aids was not going to be easy. He said," I'm willing to try if you are:)"
We tried many brands of hearing aids back & forth MANY times until we got the right one for me. He's great.
I recommend him to anyone who is even thinking about hearing aids. The office staff is wonderful too.
I have been so happy and impressed with The Hearing Center. Dr Hamilton is so kind and gentle. He takes all the time you need when you are with him, you need feel rushed. I have been going there for 21 months now and I am very happy. I have been happy with my hearing aid. I wanted so badly to be able to wear the Lyric hearing aid but my ears had to have moisture. I am using the phonak hearing aid and I am happy with it. Go and see Dr. Hamilton, you will be glad you did. He and all his staff are very kind and professional. Thank you, Dr Hamilton.