Patient Reviews

    My first visit to the hearing center was this past Monday. Their level of service and courtesy was outstanding I recommend them highly.

    John Accardi Avatar John Accardi
    November 1, 2022

    Very good hearing aids and even better service.

    Dee Etherton Avatar Dee Etherton
    August 29, 2020

    My recent experience with The Hearing Center of Asheville, was exceptionally positive in every way. Dr. Xavier Potter and his staff were most personable, compassionate, and at the same time very professional. Dr. Potter is a knowledgeable audiologist who is able to give explanations on a level the patient can understand. All of my questions were answered thoroughly. The two week trial period of wearing the hearing aids was a blessing and confirmed for me the rightness of the choice of hearing aids. The entire experience was not only helpful and the solution to my hearing problems, but was pleasant. I highly recommend the The Hearing Center for anyone who is searching for solutions to hearing problems. Ellen Johnson

    Karen Johnson Avatar Karen Johnson
    October 29, 2019

    We have had an amazing experience with hearing center of Asheville. Everyone is always personable and professional. We always feel appreciated and they are always able to repair or service my grandmothers hearing aids. Barbara in particular is always wonderful to work with.

    Andrea Hill Avatar Andrea Hill
    March 28, 2019

    Alicia was great as always. Knowledgeable, personable and easy to understand regarding hearing aids

    David Kliegman Avatar David Kliegman
    March 3, 2023

    Dr Potter and staff schedules appointments promptly. My hearing issues addressed with great results.

    Ray Boyles Avatar Ray Boyles
    June 20, 2023

    Met with Barbara L. Who turns what seems a puzzle into what was a very simple answer. Keep her!! Thanks.

    Donna Cody Avatar Donna Cody
    February 16, 2019

    Easy win every way. Very knowledgeable and helpful in solving simple as well as complex tasks. I'd recommend to anyone with hearing issues!

    Wendy Ellsworth Avatar Wendy Ellsworth
    November 3, 2022

    My recent experience with The Hearing Center of Asheville, was exceptionally positive in every way. Dr. Xavier Potter and his staff were most personable, compassionate, and at the same time very professional. Dr. Potter is a knowledgeable audiologist who is able to give explanations on a level the patient can understand. All of my questions were answered thoroughly. The two week trial period of wearing the hearing aids was a blessing and confirmed for me the rightness of the choice of hearing aids. The entire experience was not only helpful and the solution to my hearing problems, but was pleasant. I highly recommend the The Hearing Center for anyone who is searching for solutions to hearing problems. Ellen Johnson

    Karen Johnson Avatar Karen Johnson
    December 11, 2019

    Excellent service. I was able to order a caption telephone as well as get my hearing aids maintained.

    Jim Utterback Avatar Jim Utterback
    August 23, 2019

    As usual had a great visit at the Hearing Center. And thanks to Dr. Chis for getting my app working on my cell. Merry Christmas to the whole office.

    Ed Turley Avatar Ed Turley
    December 19, 2019

    Had a great experience for my mom’s appointment today. The staff and doctor was very pleasant and knowledgeable.😊

    Loretta Montgomery Avatar Loretta Montgomery
    November 25, 2020
Testimonials

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

The Hearing Center of Asheville
Average rating:  
 13 reviews
 by Edwin (Gene) Smith
Service

Great Service. I can actually hear stuff like the TV without blowing everybody away. Than you all.

 by Dolores Borreson

I wanted to tell you that your care for me was truly great – Dr. Hamilton’s patience, Barbara’s good instructions, the office women always cheerful and welcoming.



While I did decide to not continue with the use of hearing aids at this time, I hope you will keep my records - - - because I would like to return at a later date once my other health issues are in better shape. Hopefully I will get to a time when I too can be patient---and be able to work with you to see if the noise levels I could not handle could be tweaked so as to no longer present a problem for me.



In the meantime, I wanted to say thank you for the work you did with me and say I would gladly give you the whole five stars for your help. The hearing aids were a great choice for me, however, the timing and learning curve while I am in other therapy was not.

 by Kurt Johnsen
excellent

I was not satisfied with my previous hearing aids that I purchased somewhere else. Dr. Hamilton has been great in helping me pick out my hearing aids and adjusting them to my needs. The staff is wonderful. Their warranty and service is great.

 by Patricia Stevens
Dr. Potter is 5 Stars!!!

I was eager to acquire a new hearing aid to replace the one I had lost and made an appointment with the Hearing Center to see an Audiologist.
My appointment with Dr. Potter was EXCELLENT. He was obviously very knowledgeable in his profession ----discussing details of various makes of hearing aids vis a vis their ability to meet my needs, etc.
At that point I informed Dr. Potter that I will be moving far away from Asheville in one month and I expressed my concern as to being fitted and buying in Asheville and almost immediately leaving Asheville. Dr. Potter then continued in his quiet knowledgeable and thoughtful manner to address the concern I had expressed and, in summary, gave reasons for his belief that it would be best for me to enter the care of an Audiologist in my new home and make my purchase in that new place.
I am so grateful for Dr. Potter's sincere effort to advise me frankly and carefully. Dr. Potter is not only a fine Audiologist--he is also a man of integrity and concern for his patients.

 by Roberta Madden
Barbara fixed my problem quickly

While we were on vacation, my left hearing aid stopped working. On return, I called the Hearing Center and was able to come to the walk-in clinic today. Barbara discovered the problem fast, fixed it, and showed me how to do it myself if it happens again.

 by Jim Utterback

Everyone here is great. Much better than the audiologist I had before.

 by Gail M Jones

I found the Hearing Center to be a place you could trust, and Dr. Hadden worked very patiently with me. She was very caring in helping me to get the very best results in getting hearing aids. She also followed up to be sure I knew what to do in maintaining the best experience possible. I am sure they will help me if I have any problem with my hearing aids.

 by Marilyn Dawson
Recent office visit

Dr. Hamilton was patient and caring in checking out my present condition and use of my hearing aids. He always helps with any questions I have, and always checks and this time replaced the wires on my aids. He is very competent in his field and I would recommend him to anyone. He is friendly and very comfortable to be with. I have been completely satisfied with him and his practice in superior care.

Thank you Ms. Dawson. It's always great to see you!

 by Cecelia Colson
Chris Hamilton

I have been wearing hearing aids for over 25 years and been to MANY Audiologists. Chris Hamilton is one of the best. Not pushy at all. He is the most detail orientated, patient person I know. I have had many issues with my hearing loss and told him from the very beginning that fitting me with hearing aids was not going to be easy. He said," I'm willing to try if you are:)"

We tried many brands of hearing aids back & forth MANY times until we got the right one for me. He's great.

I recommend him to anyone who is even thinking about hearing aids. The office staff is wonderful too.

 by Kathy Parks
Thank you Dr. Hamilton!

I have been so happy and impressed with The Hearing Center. Dr Hamilton is so kind and gentle. He takes all the time you need when you are with him, you need feel rushed. I have been going there for 21 months now and I am very happy. I have been happy with my hearing aid. I wanted so badly to be able to wear the Lyric hearing aid but my ears had to have moisture. I am using the phonak hearing aid and I am happy with it. Go and see Dr. Hamilton, you will be glad you did. He and all his staff are very kind and professional. Thank you, Dr Hamilton.

Page 1 of 2:
«
 
 
1
2
 
»