This team is the best! The entire staff and both doctors are friendly, knowledgeable and always eager to solve any issues or answer any questions for me. I never feel rushed and leave each time feeling that this team wants me to leave satisfied! Thanks Hearing Center of Asheville!
Bev HollisJuly 19, 2019
The session with Alicia Rambo was perfect. She answered all my questions completely and professionally. Reviewed all functions of the hearing aids and confirmed I was doing everything I should.. Examined my ears and provided new ear plugs. Set up my next appointment and I left feeling very good.
Michael WillenOctober 20, 2022
Have had the Phonak hearing aids over a year now And could not be happier with the service. Every time I come in for a check or a concern, I leave wholly satisfied. Everything’s working great!
Edward SilvermanOctober 20, 2021
The most pleasant professionals I have met in a long time. Keep up the fantastic work!
dan JarvisJanuary 4, 2019
If you need help with hearing gaids..this is the place to go. My experiences have been thorough, helpful and everyone has been very kind and accommodating. Dr Hadden is very knowledgeable and took time to explain everything. I recently purchased a new cell phone and a tech helped me sync to the new device.
Amy KasdorfOctober 19, 2021
My husband's hearing aid broke just as we were settling into our new home in Asheville. They have a walk in clinic that was fantastic. The tech Barb was amazing friendly and upbeat. What a great experience!
Michele OlsenSeptember 24, 2018
I have nothing but good to say about this business and their employees. Every visit has been a pleasant experience and the service has been outstanding. They take time to answer any questions thoroughly and patiently and seem genuinely interested in my satisfaction.
Doug BrablecFebruary 1, 2019
Staff and doctors are great, no complaints.
Nick RamboJune 30, 2021
Dr. Potter is the best! I have been going to The Hearing Center of Asheville since 2010 and have tried other audiology centers, but have not been able to find comparable service. So I drive 5 hours one way to go to The Hearing Center of Asheville. I have Lyrics hearing aids and Dr. Potter does an excellent job servicing them. I recommend The Hearing Center of Asheville for anyone who may be suffering with hearing loss.
Joy PridgenJuly 13, 2023
The Hearing Center provides wonderful, professional service. I never have to wait long for friendly and very skilled staff to offer amazingly helpful service. I highly recommend it!
Elaine LacyAugust 29, 2023
When I called to make an appointment, they said they could fit me in that same afternoon. I was emailed the new patient forms to fill out before I came in. At the appointment time, I turned in my forms and waited less than 5 minutes. Everyone was very friendly and efficient.
William MooreApril 2, 2019
Friendly and patient receptionist??? The Hearing Center has her!!! Unfortunately, I do not remember her name but she was very kind on the phone and also in person. She is the first person you meet at the Hearing Center and she makes you feel welcome. We saw Dr. Potter and he was very professional, patient and attentive to my 89 year old father, who is the patient. Dr. Potter was able to clearly explain what steps we have to go through to get my dad's heating problems straightened out. He was not at all hard selling new hearing aids. My father, actually has some hearing aids which he uses at the moment. Dr. Potter suggested that they try and adjust them before even thinking about new ones. We needed another consultation with Dr. Potter and we were able to set that up for the next day! Well done Hearing Center! Keep up the good work!
Robert Timothy SmithNovember 4, 2019
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Great Service. I can actually hear stuff like the TV without blowing everybody away. Than you all.
I wanted to tell you that your care for me was truly great – Dr. Hamilton’s patience, Barbara’s good instructions, the office women always cheerful and welcoming.
While I did decide to not continue with the use of hearing aids at this time, I hope you will keep my records - - - because I would like to return at a later date once my other health issues are in better shape. Hopefully I will get to a time when I too can be patient---and be able to work with you to see if the noise levels I could not handle could be tweaked so as to no longer present a problem for me.
In the meantime, I wanted to say thank you for the work you did with me and say I would gladly give you the whole five stars for your help. The hearing aids were a great choice for me, however, the timing and learning curve while I am in other therapy was not.
I was not satisfied with my previous hearing aids that I purchased somewhere else. Dr. Hamilton has been great in helping me pick out my hearing aids and adjusting them to my needs. The staff is wonderful. Their warranty and service is great.
I was eager to acquire a new hearing aid to replace the one I had lost and made an appointment with the Hearing Center to see an Audiologist.
My appointment with Dr. Potter was EXCELLENT. He was obviously very knowledgeable in his profession ----discussing details of various makes of hearing aids vis a vis their ability to meet my needs, etc.
At that point I informed Dr. Potter that I will be moving far away from Asheville in one month and I expressed my concern as to being fitted and buying in Asheville and almost immediately leaving Asheville. Dr. Potter then continued in his quiet knowledgeable and thoughtful manner to address the concern I had expressed and, in summary, gave reasons for his belief that it would be best for me to enter the care of an Audiologist in my new home and make my purchase in that new place.
I am so grateful for Dr. Potter's sincere effort to advise me frankly and carefully. Dr. Potter is not only a fine Audiologist--he is also a man of integrity and concern for his patients.
While we were on vacation, my left hearing aid stopped working. On return, I called the Hearing Center and was able to come to the walk-in clinic today. Barbara discovered the problem fast, fixed it, and showed me how to do it myself if it happens again.
Everyone here is great. Much better than the audiologist I had before.
I found the Hearing Center to be a place you could trust, and Dr. Hadden worked very patiently with me. She was very caring in helping me to get the very best results in getting hearing aids. She also followed up to be sure I knew what to do in maintaining the best experience possible. I am sure they will help me if I have any problem with my hearing aids.
Dr. Hamilton was patient and caring in checking out my present condition and use of my hearing aids. He always helps with any questions I have, and always checks and this time replaced the wires on my aids. He is very competent in his field and I would recommend him to anyone. He is friendly and very comfortable to be with. I have been completely satisfied with him and his practice in superior care.
Thank you Ms. Dawson. It's always great to see you!
I have been wearing hearing aids for over 25 years and been to MANY Audiologists. Chris Hamilton is one of the best. Not pushy at all. He is the most detail orientated, patient person I know. I have had many issues with my hearing loss and told him from the very beginning that fitting me with hearing aids was not going to be easy. He said," I'm willing to try if you are:)"
We tried many brands of hearing aids back & forth MANY times until we got the right one for me. He's great.
I recommend him to anyone who is even thinking about hearing aids. The office staff is wonderful too.
I have been so happy and impressed with The Hearing Center. Dr Hamilton is so kind and gentle. He takes all the time you need when you are with him, you need feel rushed. I have been going there for 21 months now and I am very happy. I have been happy with my hearing aid. I wanted so badly to be able to wear the Lyric hearing aid but my ears had to have moisture. I am using the phonak hearing aid and I am happy with it. Go and see Dr. Hamilton, you will be glad you did. He and all his staff are very kind and professional. Thank you, Dr Hamilton.