The coronavirus pandemic is a rapidly evolving situation, and it is difficult to predict what best practices will be looking days or weeks into the future, so we will be updating this policy page as needed going forward.
The Hearing Center will resume seeing patients beginning May 11, with a system revised for the safety of both patients and our staff. We will not be accepting any walk-in appointments during this time, and will schedule appointments with the intent to minimize any patient overlap in the waiting room. We will only have one provider on site for any given day.
We are currently working to reschedule the many patients on our waiting list from the lockdown, and may need to continue to reschedule appointments for patients through May to accommodate our providers’ more limited hours. If you are experiencing any symptoms of COVID-19, please let our staff know in advance of your appointment, so that we can reschedule you for the safety of others.
If you have a true emergency requiring immediate attention, please call our office and we will do our best to accommodate you. We will be offering curbside care whenever possible, and our appointment hours will be limited, in an effort to maximize safety. Previously existing Emergency Service Hours are currently suspended.
Thank you for your understanding and patience as we all weather this challenging time together.
Notice to patients using the LYRIC extended wear hearing aid:
Please continue wearing devices until there is a device failure or other problem. We will not be scheduling proactive device replacements at this time. If a device fails or other problem arises, please consider self-removal of the device by yourself or a companion. If you have access to healthcare in a residential setting, a nurse may be able to assist in device removal. If you need to review instructions for self-removal, you may do so below.